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74 Chase Side, Enfield EN2 6NX, London
Tansan Complete Workwear Solutions
Home / FAQs

FAQs

Frequently Asked Question

We’ve compiled a list of frequently asked questions to help you learn more about our products and services. If you have any other inquiries, feel free to reach out to our team – we’re here to assist you every step of the way!

What products do you offer?

We specialize in customized workwear and sportswear. Our offerings include personalized uniforms, team apparel, promotional clothing, and more, all tailored to your design preferences with embroidery or print.

Can I customize the design on my apparel?

Absolutely! We offer full customization services. Whether you need a logo, specific text, or unique graphic design, we can bring your vision to life on your chosen apparel.

What types of customization do you offer?

We provide two main types of customization: embroidery and printing. You can choose the method that best suits your design, and we’ll ensure it is applied with precision and quality.

Do you offer bulk orders?

Yes, we cater to both small and large orders. Whether you’re ordering a few items or bulk quantities for your company or team, we can accommodate your needs with the same level of quality and attention to detail.

Other Questions

How long does it take to receive my order?

Our typical turnaround time is 7-10 business days, depending on the size and complexity of your order. However, we also offer expedited services if you need your items sooner—please contact us for more details.

Do you offer international shipping?

No, we currently only offer shipping within the UK. We are unable to deliver outside of the UK at this time.

What if I’m not satisfied with my order?

We pride ourselves on the quality of our products. If you are not completely satisfied, we offer a 14-day money-back guarantee. Please reach out to us, and we’ll resolve the issue promptly.

Can I get design assistance?

Yes! We offer design support to help you create the perfect custom design. Our team is happy to assist you with logo placement, color choices, and any other design inquiries you may have.

 
 

 

 

What payment methods do you accept?

We accept all major credit cards and secure payment methods like PayPal to make your shopping experience smooth and convenient.

Is there a warranty on your products?

Yes, all our products come with a warranty for defects in material or workmanship. If you encounter any issues, please contact us, and we’ll resolve it as soon as possible.

Store Information

74 Chase Side, Enfield EN2 6NX, London

(+44) 7931 381404

info@tansan.co.uk

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